Unley rates penalty
I’m annoyed with #Unley Council.
I always pay my bills and the Council rates on time.
Anyway, I recently received a red coloured bill from Unley; an overdue notice with a penalty fee for the quarterly payment of rates.
I was slapped with a penalty and a short time to pay with a warning ‘if the amount remains unpaid after the due date your account may be forwarded to Council’s collection agency’.
Sure, Councils need to collect and recover rates; but the fact is I never received the original bill by mail.
I would have thought that Unley Council would have sent me (or any other log-term resident with a good track record) a gentle warning asking RUOK and if an extension is needed. Given Covid-19, surely that would have been the way to go. Council records would have shown that I have always paid by the due date.
How many other residents were affected by not receiving the rates payment notice by mail?
Lets face it, many letters are having a slow delivery via Australia Post.
No good enough Unley.
I hope that the penalty fee I paid will be used to plant another street tree.